Strategic Positioning and Alignment:

Design and implementation of: Organisation and business unit strategies; Human Resources management strategy; accountability frameworks for individuals/teams; competency frameworks for individuals/teams; and compliance and contribution frameworks.

Good People Management:

People management strategy/process design and implementation of: Performance management; learning and development; succession and career management; recruitment and selection; remuneration and rewards; induction and orientation; employment equity; and diversity management.

Culture (Employee Engagement and Customer Satisfaction):

Diagnostic assessments of organisational culture, climate and team effectiveness.

Implementation:

Integrated solutions for organisational and people management: Managing sustained levels of performance; increasing market share; delivery of customer service and satisfaction; making strategy a continuous process; increased productivity and skill levels; product innovation; and creating a learning organisation.

Learning and development programmes: Learning and development programmes that emphasise strategic management and the alignment/management of people to support this. Different levels of the programmes include:

• Executive management programme;
• Management programme;
• First-line manager programme (team-leader);
• Individual programme (team member programme).

Technology:
PerforMAX is an integrated people management enterprise software solution. Central to the approach is the use of the performance management process as a means to integrate the different people management processes with the business strategy. This has proven to provide the required context and direction for people management processes, while ensuring sustainable individual, team and business performance.