OUR SOLUTIONS

STRATEGIC POSITIONING AND ALIGNMENT

Design and the implementation of:

  • A Compelling Strategy: Distinctive strategic direction and positioning in the market.
  • Balanced Performance Measures: Translate the strategy into measures from a balanced perspective.
  • Role Clarity: Define roles for people that will provide role clarity and empower them in support to the overall strategic direction.

GOOD PEOPLE MANAGEMENT

Design and implementation of solutions which will help people to:

CHOOSE: Making informed choices
PERFORM: Providing for sustainable levels of performance
GROW: Continuous learning and growth
LIVE: Being engaged and involved with the business

CHOOSE: Making informed choices

  • Recruit and Select: Recruit, select and place people who will improve the competitiveness of the organisation.
  • Career management: Empowering individuals to take accountability for the development and growth of their careers.

PERFORM: Providing for sustainable levels of performance through performance and development management practices.

Improvement and management of:

  • Results: Management and improvement of individuals’ and the organisation’s results.
  • Competencies: Management and improvement of competency levels.
  • Contribution: Focussed and high-impact tasks and activities.
  • Compliance: Achieving compliance requirements and accreditation.
  • Attitude: Presenting a winning attitude.
  • Remuneration and Reward: Providing fair and transparent remuneration and reward practices, where the organisation has a sense of equitable return for what it pays versus the overall results that have been achieved.

GROW: Continuous learning and growth

  • Orientation and Induction: A smooth and effective transition of individuals (new and existing) to their (new) place of work.
  • Personal Development (PDP): Empowering individuals and teams to take ownership for their personal development and growth.
  • Learning and Development: Learning and development programmes that are focussed and aligned to the overall vision and strategy with an emphasis on demonstrating the ROI.

LIVE: Being engaged and involved with the business

  • Employee relations: Guidance and a process for the management of Industrial Relations, as well as non-performance.
  • Retention and Exit management: Provide processes and methods to ensure the appropriate people are retained.

CULTURE (EMPLOYEE ENGAGEMENT AND CUSTOMER SATISFACTION)

  • People: Employee Satisfaction and Engagement Measurement:
    Assessment of the culture and climate of the organisation and/or business unit, determine the level of employee engagement.
  • Customer: Customer Satisfaction Measurement (internal and external):
    Assessment of the service delivery of employees, business units and departments to internal or external customers or clients.

IMPLEMENTATION

We have comprehensive implementation solutions for organisations’ strategic and operational initiatives. Our framework will facilitate the required ownership and accountability at the individual, management and executive levels.

Different levels of integrated solutions (PORTALS) for a focussed and relevant approach to implementation:

Individual Performance:

  • My trademark: Creates the opportunity for individuals to develop and manage their own trademarks (personal brands).

Business Unit Performance:

  • Manage and grow individual brands: Managers are able to manage and grow their individual brands (people) to achieve consistent levels of performance.

Organisation Performance:

  • Lead for sustained performance: Executives are able to lead, manage and grow their business units and teams for sustainable performance.